Ask Us

Quick contact form


    Do You Have Questions?

    Feel free to contact us

    Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.


    Frequently asked questions

    Q.1 - Why should I choose MTL Packers?

    Metro Trans Logistics is a well known and highly reliable name in the movers packers segment. We have a highly trained staff for packing, unpacking, loading, unloading and transportation of goods. We use the most safe and secure packaging material and containers so as to ensure the safety of the items that are being moved.

    Q.2 - Why do I need insurance if everything is packed professionally?

    You must get your goods insured even when they are packed professionally as it would save you from any monetary loss in case the items are damaged or destroyed due to unforeseen reasons such as fire, accidents, sabotage, riots etc during the moving process.

    Q.3 - What are my responsibilities during the moving process?

    You don’t have to worry about much during the moving process. However, you will have to provide various documents etc that would be required for certain items. It is suggested that you discuss this thoroughly with our field officer.

    Q.4 - What type of containers will be used for transportation?

    All The containers that we use are water proof and properly sealed.

    Q.5 - How much time would a pre-move survey take at my home?

    A pre-move survey could take anywhere between 2 to 4 hours depending upon the nature and the number of the items to be shifted.

    Q.6 - Can I move my house plants ?

    We at MTL Packers and Movers do not accept responsibility for safely moving your plants, because they may suffer from a lack of water and light as well as probable temperature changes while in the van.

    Q.7 - What is it that cannot be loaded on to the vehicle ?

    Some possessions like pets, Liquids/Oils, inflammable items, pots will not be allowed to be loaded on to the vehicle.

    Q.8 - Is Insurance required?

    Absolutely yes, it is always safe to have an insurance cover as items can get damaged due to unforeseen circumstances like accidents or any natural calamities during the process of transportation.

    Q.9 - How do you transport vehicles?

    We transport any kind of vehicles with the help of our container trucks which are among the latest in the market.

    Q.10 - What will be the normal value of the insurance coverage?

    It depends upon the goods you are transporting and its actual value declared by you.